Cancellation Policy

- Consulting clients can reschedule their appointment at any time, pending availability, without incurring a penalty.

- If a cancellation or no-show occurs, the cancellation fee will be equal to 50% of the reserved services. The client will receive a refund of 50%. Please note that payment processing usually takes 7-10 business days.

- Due to the nature of our work, full refunds are not issued at any time.

If you have any questions or concerns, or to request a refund, please contact us at hey@prettythingla.com.